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Candidates

32

Adding candidates

I want to add candidates to my PersiaHR account. How to do it?
I have a candidate’s resume file on my computer/device. How to upload it to PersiaHR?
Can I add a candidate manually?
How to set up automatic forwarding of candidates’ resumes to PersiaHR by email?
Can I add candidates from popular job boards to the system?
I already have my own database of candidates. Can I transfer it to PersiaHR?
What does Candidates To Be Reviewed mean? How can I review them?
How do I know if the candidate I am adding is already in my database?

How to edit candidate information?
How to use Skills and Categories in the candidate profile? What are they needed for? How to assign them?
How to link a candidate to a job?
Can I change the original text of a candidate’s resume?
Can I hide the candidate’s contact information from a client?
Normally, we do not show complete candidate resumes to the clients. Can I edit a candidate’s resume for a client and keep the original version of it?
Can I invite a candidate for an interview from their profile?
Can I communicate with candidates in PersiaHR?
Is the candidate interaction history stored in the system?
How can I leave my notes or comments to the candidate?
A candidate is considered for several jobs. Can I filter notes by them?
Can I hide some of the comments from the client? This is internal information that other people should not see.

Search in the candidate base

How can I quickly find a candidate in my database?
How can the candidate list be sorted?
Keyword search is not enough. Does the system have advanced search?
Can I link several candidates to one job at a time?
Can I download the candidate list to my computer?
Can I send emails to several candidates at the same time?

Questionnaire

Why do I need a questionnaire?
How does the questionnaire help me select candidates?
How to create a questionnaire?
How can I link questionnaire to the job?
How can candidates complete the questionnaire?
How are questionnaire results counted?

Vacancies

33

Adding a vacancy

How to create a job in PersiaHR?
Can I appoint a recruiter in charge who will be responsible for closing the job?
How can I grant the client access to the job?
What does job priority mean?
Can I create custom workflows for my jobs?
How can I post jobs to popular job boards from PersiaHR?
What websites can I post jobs to?
Can I create a separate job page where candidates can apply to the job?
Can I attach files to a job — position descriptions, formal hiring requests, test task examples etc.?
How can clients create hiring requests in the system?
What does the Unverified Jobs tab mean? How to verify a job?
What is the Job Archive section for?
We hired a suitable candidate and the job can be closed. How can I close a job in PersiaHR?

Work with vacancy

Can I track job statistics? Does the system have a recruiting funnel?
How does a recruiting funnel work?
We have many candidates linked to a job. Is it possible to sort them by a specific stage?
Can I unlink several candidates from a job at once?
I interviewed a candidate. Can I mark the interview as completed?
How to move a candidate from one stage to another?
How can I find out where the candidates are coming from?
Where can I store private notes about a job?
Can an archived job be reopened?

Career site

Why do we need a career site?
How can I create a career website?
How do I post jobs on the career site?
If a candidate applied to a job on the career site, where can I find the application? Do I need to upload it to PersiaHR?

Integration with job sites

What sites does PersiaHR work with? Where can I publish my jobs?
Do you have access to my login details for the job site?
How to set up the integration with a job site?
How to publish a job on a job site from PersiaHR?
I have already published a job on a job site. How can I link it to a job in PersiaHR?
Where can I find candidate applications from job sites? Do I need to upload them to PersiaHR?
The system has stopped receiving applications from a job site / I can not post a job on the job site. What can I do?

Statistics

5

What metrics can I track using PersiaHR statistics?
What data about my jobs can be tracked?
What data about candidates can be tracked?
How can I track individual recruiters’ performance?
Can I analyze the performance of candidate sources?

Calendar / Planner

8

Why does PersiaHR have a calendar?
Can I link the PersiaHR calendar to my personal calendar?
How do I schedule an interview with a candidate in the calendar?
How do I schedule an event other than an interview in my calendar?
Where can I track upcoming events?
Can I create events only for myself? Can I assign a task to my colleague?
How to inform a client that an interview is scheduled for their job?
Can I use the system to invite candidates to interviews?

Account settings

35

Account

How to choose a subscription plan?
How can I pay for my subscription?
I paid for the subscription, but it didn’t activate. What to do?
Can I change my account details?
How do I change my email?
How can I change my password?
How can I link my PersiaHR account to my job site account?
Does PersiaHR have an API?

Settings

How to use skills and categories?
How to add a new skill?
How to add a new candidate category?
How to use category groups?
Why can some categories and skills be deleted while others cannot?
How to use recruitment stages?
How to add my own recruitment stage?
How do I set up the recruitment stages for a job?
Do we need to track candidate sources?
How to add a candidate source?
How to use rejection reasons?
How to add a rejection reason?
How to capture the rejection reason in the candidate profile?
How to create a message template?

Account management

How to add a new user to our account?
How many users can I add?
What user roles are there in the system? Is it possible to change the role for a user?
I don’t want the recruiter/sourcer to have access to the candidates’ contacts in my database. Is it possible to hide information from him?
We have reached the user limit and need to add more colleagues. How to do it?
How do I add a client to my account?
How many clients can I add?
How to set up access for a client?
How does the File Repository work? What information can be stored there?
Can I download a backup copy of our candidate database?

Alerts

How do I know if there is an incoming message from a candidate?
What information will be displayed in Notifications?
What actions are recorded in the Journal?

Recruiter library

22

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