Help
Adding candidates
- I want to add candidates to my PersiaHR account. How to do it?
- I have a candidate’s resume file on my computer/device. How to upload it to PersiaHR?
- Can I add a candidate manually?
- How to set up automatic forwarding of candidates’ resumes to PersiaHR by email?
- Can I add candidates from popular job boards to the system?
- I already have my own database of candidates. Can I transfer it to PersiaHR?
- What does Candidates To Be Reviewed mean? How can I review them?
- How do I know if the candidate I am adding is already in my database?
- How to edit candidate information?
- How to use Skills and Categories in the candidate profile? What are they needed for? How to assign them?
- How to link a candidate to a job?
- Can I change the original text of a candidate’s resume?
- Can I hide the candidate’s contact information from a client?
- Normally, we do not show complete candidate resumes to the clients. Can I edit a candidate’s resume for a client and keep the original version of it?
- Can I invite a candidate for an interview from their profile?
- Can I communicate with candidates in PersiaHR?
- Is the candidate interaction history stored in the system?
- How can I leave my notes or comments to the candidate?
- A candidate is considered for several jobs. Can I filter notes by them?
- Can I hide some of the comments from the client? This is internal information that other people should not see.
- How can I quickly find a candidate in my database?
- How can the candidate list be sorted?
- Keyword search is not enough. Does the system have advanced search?
- Can I link several candidates to one job at a time?
- Can I download the candidate list to my computer?
- Can I send emails to several candidates at the same time?
Adding a vacancy
- How to create a job in PersiaHR?
- Can I appoint a recruiter in charge who will be responsible for closing the job?
- How can I grant the client access to the job?
- What does job priority mean?
- Can I create custom workflows for my jobs?
- How can I post jobs to popular job boards from PersiaHR?
- What websites can I post jobs to?
- Can I create a separate job page where candidates can apply to the job?
- Can I attach files to a job — position descriptions, formal hiring requests, test task examples etc.?
- How can clients create hiring requests in the system?
- What does the Unverified Jobs tab mean? How to verify a job?
- What is the Job Archive section for?
- We hired a suitable candidate and the job can be closed. How can I close a job in PersiaHR?
- Can I track job statistics? Does the system have a recruiting funnel?
- How does a recruiting funnel work?
- We have many candidates linked to a job. Is it possible to sort them by a specific stage?
- Can I unlink several candidates from a job at once?
- I interviewed a candidate. Can I mark the interview as completed?
- How to move a candidate from one stage to another?
- How can I find out where the candidates are coming from?
- Where can I store private notes about a job?
- Can an archived job be reopened?
- Why do we need a career site?
- How can I create a career website?
- How do I post jobs on the career site?
- If a candidate applied to a job on the career site, where can I find the application? Do I need to upload it to PersiaHR?
- What sites does PersiaHR work with? Where can I publish my jobs?
- Do you have access to my login details for the job site?
- How to set up the integration with a job site?
- How to publish a job on a job site from PersiaHR?
- I have already published a job on a job site. How can I link it to a job in PersiaHR?
- Where can I find candidate applications from job sites? Do I need to upload them to PersiaHR?
- The system has stopped receiving applications from a job site / I can not post a job on the job site. What can I do?
- Why does PersiaHR have a calendar?
- Can I link the PersiaHR calendar to my personal calendar?
- How do I schedule an interview with a candidate in the calendar?
- How do I schedule an event other than an interview in my calendar?
- Where can I track upcoming events?
- Can I create events only for myself? Can I assign a task to my colleague?
- How to inform a client that an interview is scheduled for their job?
- Can I use the system to invite candidates to interviews?
Account
- Does PersiaHR have an API?
- How to choose a subscription plan?
- How can I pay for my subscription?
- I paid for the subscription, but it didn’t activate. What to do?
- Can I change my account details?
- How do I change my email?
- How can I change my password?
- How can I link my PersiaHR account to my job site account?
- How to use skills and categories?
- How to add a new skill?
- How to add a new candidate category?
- How to use category groups?
- Why can some categories and skills be deleted while others cannot?
- How to use recruitment stages?
- How to add my own recruitment stage?
- How do I set up the recruitment stages for a job?
- Do we need to track candidate sources?
- How to add a candidate source?
- How to use rejection reasons?
- How to add a rejection reason?
- How to capture the rejection reason in the candidate profile?
- How to create a message template?
- How to add a new user to our account?
- How many users can I add?
- What user roles are there in the system? Is it possible to change the role for a user?
- I don’t want the recruiter/sourcer to have access to the candidates’ contacts in my database. Is it possible to hide information from him?
- We have reached the user limit and need to add more colleagues. How to do it?
- How do I add a client to my account?
- How many clients can I add?
- How to set up access for a client?
- How does the File Repository work? What information can be stored there?
- Can I download a backup copy of our candidate database?
- How do I know if there is an incoming message from a candidate?
- What information will be displayed in Notifications?
- What actions are recorded in the Journal?